The Martin Freeman Group was great in the purchase of my townhome. As for selling my condo, 100% satisfied! Great job, girls!
Lindsey was a true professional. She was extremely helpful throughout the entire process of selling our house. She was always on top of all aspects of the sale of our house. Morgan also did a great job of being available to help always!
Helped Every Step of the Way
Lindsey was wonderful, helped every step of the way, contact reach outs, made us feel like we were very important to her. Morgan was also just lovely. Thank you so much!
Lindsey instilled confidence from her initial visit. Researched and prepared as well as very professional throughout the process. Morgan was outstanding, kept me informed, and followed up regularly. Overall, I would highly recommend The Martin Freeman Group to people looking to buy or sell real estate in the Charleston area.
Excellent Customer Service
Lindsey has provided us excellent customer service when we bought and sold our homes over the past 5 years. She is very knowledgable in the Summerville area and stays abreast of all the information as tasks that need to be completed. I also want to say that her assistant, Morgan, goes above and beyond to stay in contact with the clients. I highly recommend Lindsey and her team for buying and selling any real estate.
Ms. Martin’s photos and home descriptions were invaluable as we were unable to see any houses in person due to the pandemic. As we approached closing on our home, both Ms. Martin and Ms. Paterson offered assistance by phone, email, and text. We are very pleased with their services.
Excellence in Every Aspect
Excellence in every aspect of the moving process from initial interview and walkthrough to preparation for sale, making needed repairs, and through closing. They made the entire process smooth and easy. I don’t hand out ratings lightly, but The Martin Freeman Group deserves the highest rating possible.
Courteous and Knowledgable
Everyone was courteous, knowledgable, and professional. They protected us to the very end. They were very personable in every way. They are a credit to their profession.
Worked Helpfully with Us
The group worked helpfully with us from our initial contact until after the sale. There were some stressful aspects to the sale of our prior home and the final successful purchase of our new home. They remained positive about the outcome throughout the process. Questions were answered and suggestions for painters, handyman, etc. were cheerfully supplied. Thank you to all!
Wealth of Information
The entire team at The Martin Freeman Group was awesome to work with and we couldn’t have had a better experience. The weekly pictures during the build process made us feel connected, even though we were many states away, and everyone on the team were all so quick to respond to our questions and concerns. Britt made this process so much easier than we expected. When issues arose, she was on top of them immediately, and worked as a go between with us and the builder to make sure our concerns were addressed. We truly can’t say enough good things about Britt. She’s a wealth of information, and we were luck to have her as our realtor!
Above and Beyond
Britt and her admin assistant went above and beyond our expectations. Every step of the process, the communication was phenomenal and the follow-through. They provided excellent contractors and even scheduled for renovations. We would highly recommend them to anyone!
Always Ready to Give Advice
Britt was very helpful, was always ready to give advice, and answered our questions. She was really friendly and easy to get along with. She is a hard worker.
Lindsey was fantastic! Very professional, courteous, and timely with needed information. We could not have asked for a better experience.
Top Notch Service!
Our experience with Britt and Morgan has been the easiest, most pleasant, carefree we’ve ever had in selling our home. The photographer took excellent shots, the brochures that Britt and Morgan put together really accelerates the selling process. Top notch service! We can’t wait to have Britt and Morgan help us into our new home. We are in the best hands. No worries at all.
Service Was Excellent
Service was excellent. Professional, knowledgable, prompt. The whole team was fantastic to work with. Very patient with all my questions. Would use again and recommend.
Detailed Every Step
Provided details!!! Great attorney, Tracy Law Firm, who corrected lax errors. Detailed every step of the way. Always in contact, never late, and Lindsey always kept her word.
Lindsey & Team are very professional, they know the area, communicate well together and with the client, and always deliver the end result whether buying or selling in a timely manner.
I highly recommend Britt Freeman! She showed me a home I was interested in, but I was not ready to buy. She respected my needs, and when I was ready, I contacted her. She listened to me so she could learn exactly what I was looking for. When she found the perfect listing, she worked tirelessly to make sure I made the perfect offer that would get me the house. And I did! She walked me through the inspection and closing process. She used her knowledge and experience to head off potential problems and quickly resolved any that arose. Morgan, her assistant, was friendly and helpful with the emails and phone calls.
Experience and Expertise
They sold and closed our property in a gated community that allows no signed during the pandemic. Even when events leading up to the closing got complicated, they handled the process due to their experience and expertise.
I appreciate the level and quality of communication. The price point was very important from the onset and was obviously spot on.
Kept Me Informed
Lindsey and Morgan were both wonderful to work with. Kept me informed and provided helpful reminders if and when action was needed on my part.